The game is not installed → Installing the game without a launcher. Launch the game without a launcher.Ĭ:\Program Files\Genshin Impact\Genshin Impact Game\GenshinImpact.exe D. Launcher scale fix.įollow the instructions in section 2. The launcher is too big / see the game start button. Make sure to follow the installation and usage tools: (Problems with playing on PC) 4.Launcher display problem.
Try using a VPN, like the free one here: Try using mobile data (for example, connect to your phone's internet). Note: If you're using the 1.1.1.1 app and it doesn't work, try Google DNS for Solution D. Try options A, B (if applicable), C, and D from Section 1: Common Network Errors. Note: this is due to the inability to connect to the Gatcha server, which is done in the interests of security. It is impossible to enter the game because there is no way to see the picture (gatcha). Problems with displaying a picture (gatcha) for entering the game. Try Solutions C and D from Section 17 _ (if applicable) (Problems with playing on PC) 3. Default location:Ĭ:\Program Files\Genshin Impact\Genshin Impact Game\GenshinImpact.exe F. Run the game through the Genshin Impact.exe executable. You can use guide to enable Clean Boot E. Remove it from automatic loading or delete it. A program that runs the Genshin Impact program. Clean Boot Windows (CleanBoot).Ĭlean starts Windows, excluding the inclusion of third-party programs that take up memory. If you have other third party software to secure your PCįor example, FaceIT AC, EasyAntiCheat, Riot Vanguard and BattlEye and others, try disabling them.
For instance:Ĭ:\Program Files\Genshin Impact\ C. Adding game folders to your antivirus exclusion.Disabling antivirus / Adding to an exception. If the game was just installed, just restart your PC. The game does not start after the button in the launcher. Default location:Ĭ:\Program Files\Genshin Impact\Genshin Impact Game\GenshinImpact_Data\Plugins\ZFGameBrowser.exe Repeat all steps for the in-game Genshin Strike.Default location:Ĭ:\Program Files\Genshin Impact\Genshin Impact Game\GenshinImpact.exe Repeat all steps for the executable Genshin Impact.exe.Default location:Ĭ:\Program Files\Genshin Impact\launcher.exe Find and select the Genshin Impact grenade launcher.Search for "Permission to interact with a Windows application.".Note: if you are using a security program instead of the one used by your operating system, refer to the instructions for using it. Open the launcher and start the game again.Enter and run the command: ipconfig /flushdns.Enter and run the command: ipconfig / Renew.Enter and run the command: ipconfig / release.In the Start menu in the search, type "command prompt" and select run as administrator.After changing your DNS to Cloudflare / Google, follow the instructions:
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